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Reputation Management

  • Don’t be scared of Voldemort when it comes to reputational risk prevention


    Written by Paddy Hintz, Senior Media and Communications Consultant

    A piece of culturally approved graffiti as you come off the Story Bridge approaching Brisbane’s Fortitude Valley reads: The more I think about it the bigger it gets. Clearly, it’s a slogan open to interpretation.

  • Speed, sincerity and satisfaction – the keys to successfully saying sorry

    Malcolm ColeDirector - Media and Communications

    Enough has been said and written about the Will Smith/Chris Rock incident to keep us busy until next year’s Oscars. We certainly don’t intend to get into the debate about what happened and why.

    However, having helped many businesses recover from corporate failures ranging from embarrassing to catastrophic, we were interested in Smith’s mealy-mouthed apology when he took to the lectern, and how public attention dragged him to saying sorry the following day.

  • When good people say nothing

    Written by Mal Cole, Media and Communications Director

    The only thing necessary for the triumph of evil – so goes one of history’s most quoted political rallying cries – is for good men to do nothing.

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